SHIPPING/DELIVERY

We have a good number of top-tier couriers who are partners with us. We make use of their services when the Overalls are required to be transported to the buyer’s location. Monkeys are shipped in an airline approved box with food and water. They will arrive with your registration, shot record, health guarantee, and a large overalls kit taped to your trunk.

All of our airlines ship same day shipping which is safe for Monkeys. They offer priority shipping. However, if the Monkeys ride in the cargo area, it is pressurized and at the same temperature and has the same filtered air as the passengers breathe. Having shipped Monkeys for over 7 years we have never had a negative incident.

When shipped with priority, your Monkey doesn’t have as much time to “sit around” while waiting for processing. They are guaranteed to be removed immediately from the aircraft with no long waiting periods before, during or after the flight. They are delivered by hand at each counter. We do not sedate monkeys prior to travel as this is not recommended by our vet.

Most families report that the Monkeys made themselves available to them within 15-30 minutes from the time the plane arrived. When your Monkey arrives, it can be picked up at the cargo pickup area or behind the ticket counter. The airlines require some type of identification before releasing the Monkeys to the new owner. After you pick up your monkey and have returned home, we will ask you to call us to let us know how the monkey is doing.

Included with each monkey’s shipment is its certified health certificate, vaccination and deworming record, registration, monkey food, chew toy, 1-year health guarantee, and pet carrier with food and water bowl. (Pet Carrier is only included when shipping by air).

Ground shipping is very safe and fast! With your zip code, we can tell you how close drivers can get to you. Ground shipping process:

Drivers leave once every two days.

There are at least 2 drivers per route (rotating shifts) throughout the trip, stopping only when necessary (gas, food or delivery)

They will meet you along interstate highways at a shopping mall, gas station, etc. (well lit area). Better yet, you can negotiate with us to have it delivered to your home or address.

The drivers call you a few hours before the trip, to review all the details of the delivery.

Your monkey will have unlimited food and water, a place to sleep, and a place to go to the bathroom for the entire journey.

Ground shipping is very safe and we recommend using ground shipping for snub-nosed breeds, especially during the summer.